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[Resolved] add custom taxonomy

This support ticket is created 4 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 14 replies, has 3 voices.

Last updated by Christian Cox 4 years, 2 months ago.

Assisted by: Christian Cox.

Author
Posts
#1761591

hi, I have created a new taxonomy and I would like to insert it in the product page of woocommerce.
I understand that I have to go to View but I am using Avada and I just want to add a TAG to the page as it is now. It's possible?

#1761713

Hello, it is not necessary to use Views to add a tag or other taxonomy to WooCommerce products. Edit the taxonomy in Toolset > Taxonomies and you can choose the Products post type in "Post type to be used with this taxonomy". Then the custom taxonomy should appear in the Product post editor screen.

#1761749
Schermata 2020-08-30 alle 18.16.12.png

Hi Cristian,
thanks for your help. I added the taxonomy in toolset but in frontend on the product I don't see anything. I am using a clean wordpress and the default wordpress theme.
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#1761799

I’d like look Custom taxonomy in frontend of the Product. Thank you

#1761835

Okay I misunderstood. If you want to display a custom taxonomy on the single Product page, then Blocks (or Views) and WooCommerce Views are required. Then you can design the entire Product single post using a Content Template. There is not an easy way to add a custom taxonomy to the default design from your theme, it is necessary to redesign the Product post using a Content Template.

When you activate WooCommerce Views, you must go to Toolset > WooCommerce Views and activate the WooCommerce Views template for single Products. Then you can insert your custom taxonomy using a Single Field block, or in Views, you can use the wpv-post-taxonomy shortcode. Let me know if you have questions about that.

#1762057

OK thanks. I'm fine with the design of the single product page. Is there a way to have the same design and then add the custom taxonomy?
for example change the existing design?

Thank you

#1762293

Hi,
i am using avada, okay? it's compatible?
Thank you

#1762551

for example change the existing design?
No, as I said, there is not an easy way to add the custom taxonomy to your current design. You can either create the entire design in a Content Template and add your custom taxonomy to that design, or you can use your existing design without the custom taxonomy. To add the current taxonomy to your existing design, you would have to use custom PHP programming to modify the PHP template code. The Toolset way is to create a Content Template using WooCommerce Views, assign it to the Product post type, and design it yourself using Blocks or Views with shortcodes. Several WooCommerce specific blocks and shortcodes are available so you can add things like the Product title, the Product gallery, the Product price, the add to cart button, etc. That will allow you to add your custom taxonomy to a custom design.

#1764915
Schermata 2020-09-03 alle 09.26.31.png

Hi Cristian,
I added the layout for the products in the content templates but it doesn't work well.
I have added Product Tabs in the content template but I can't see it in the frontend. can you help me?
Thank you

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#1765403
Screen Shot 2020-09-03 at 10.38.09 AM.png

Have you activated the WooCommerce Views template for single Product posts in Toolset > WooCommerce Views? This step is required to see your design on the front-end of the site. See the screenshot here for an example.

#1765475
Schermata 2020-09-03 alle 17.18.46.png

yes but doesn't work.

a.

#1767531

Okay you may need to assign the template to existing products. If this isn't working as expected I will be glad to take a closer look if you wish to provide login credentials in the private reply fields here.

#1768517

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andre,

Christian is currently on a Public Holiday today but he will be back tomorrow to continue assisting.

Thank you for the continued patience.

#1769877
Screen Shot 2020-09-08 at 6.26.14 PM.png

Hello again, I have been informed this is a known issue in the Product Tabs block. To work around the problem, you must open the field settings for the Product Tab block and change the reviews tab settings. Save the post, then change the settings back to the original settings. Then the Product Tabs block will be displayed correctly on the front-end of the site. You must "bump" the Reviews tab settings like this once for each Product Tabs block when it is added to a template or post.

I made this adjustment for you and added a test review to test the system. I can see the Product Tabs appear now on the front-end of the site here: hidden link

Let me know if you have questions about the workaround and I can give you more guidance.

Our developers already have a solution for the problem, and the solution will be included in the next release of WooCommerce Views 2.8.2. Until that version is released you should continue to use this workaround to show the Product Tabs block correctly. I do not have a release date available yet, but I can keep you posted here.

#1787649

Hello, this issue should have been resolved in the latest versions of Toolset software. Please let me know if you continue to experience the problem after updating to all the latest versions, and I will take a closer look. Thanks for your patience!