Activating wp-types -> http error500 when trying to create new content

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is getting the WSOD when enabling the Types plugin.

Solution:
In order to know exactly what is causing this I would recommend enabling the wordpress debugging.

This can be done by following the instructions in the link below.
https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/wordpress2/debugging-wordpress

Once you have done this then it should indicate to you what is causing the issue.

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Setting up custom types, Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by fredr 6 years, 5 months ago.

Assisted by: Shane.

Author

Posts

June 25, 2018 at 7:27 pm #917636

fredr

I am trying to: use wp-types

Link to a page where the issue can be seen:
hidden link

I expected to see:
a form to create new content (either page, article or ad)

Instead, I got:
http error 500

NOTICE : I have no access to ftp.

June 25, 2018 at 8:14 pm #917657

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Fred,

Thank you for contacting our support forum.

In order to know exactly what is causing this I would recommend enabling the wordpress debugging.

This can be done by following the instructions in the link below.
hidden link

Once you have done this please let me know the error.

Thanks,
Shane

June 25, 2018 at 8:43 pm #917667

fredr

Thanks for your recommandation Shane !

The error message was : Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) etc...

I just added : define('WP_MEMORY_LIMIT', '512M');

to wp-config and it works perfectly now.

I should have thought about that myself.... I was in a hurry and forgot to take 5 minutes to think by myself... Not a very wise use of technical support (and of your time), I'm sorry.

Have a great day.