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[Resolved] Activating OTGS Installer causes admin area to go down.

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Last updated by Minesh 1 year, 6 months ago.

Assisted by: Minesh.

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#2463269

I went to use the OTGS Installer and when I activate it, it renders my backend inaccessible. It seems to activate, but I can then not access anything in the backend.

#2463831

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I would like to know, do you have Toolset Types plugin installed? If yes, you can install/update the Toolset plugins from the commercial tab.

More info:
- https://toolset.com/faq/how-to-install-and-register-toolset/
(Section "Automatic Installation (once you have Types plugin installed)" )

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.