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[Resolved] Access Plugin User forms checkboxes aren't working.

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Nashaat 5 years, 1 month ago.

Assisted by: Nigel.

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#1379547
plugins.png
not-clickable-checkboxes.png

Hi,
I have a form for creating new subscriber accounts. The form is working fine but the access plugin is hiding it by default when not logged in, which is ok.

Now I am trying to enable guests to subscribe to the site using this form, but the checkboxes in the access plugin aren't clickable at all. They don't exist in the html as well. I am not sure why this is happening?

#1379705

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Sorry about that, this is a known issue and the linked erratum includes a patch you can apply until the next Access release: https://toolset.com/errata/checkboxes-in-toolset-access-forms-settings-are-not-working/

#1380389

My issue is resolved now. Thank you!