Skip Navigation

[Resolved] Access is limited to the total checkbox’s selected on forms settings

This thread is resolved. Here is a description of the problem and solution.

Problem:
Access is limited to the total checkbox's selected on forms settings, the checkboxes state does not save

Solution:
You can edit the php.ini file on your server directly to raise the value of "max_input_vars" or you may find it easier to update the setting in the .htaccess file in the root directory of your site by adding:

php_value max_input_vars 2000

You can find the proposed solution in this case with the following reply:
https://toolset.com/forums/topic/access-is-limited-to-the-total-checkboxs-selected-on-forms-settings/#post-2369835

Relevant Documentation:

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 3 voices.

Last updated by Jane 2 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#2366889
#2367467

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the internal ticket and I see that Shane already advise you to raise the value of max_input_var variable in your php.ini file that should allows you to set more checkboxes checked for forms permissions.

I agree that it should be managed with some filter or permissions but you will have to raise a new feature request for that. You can file a new feature request using the following form in front of our product manager and they will review it and pass it to proper channel:
- https://toolset.com/home/contact-us/suggest-a-new-feature-for-toolset/

#2369687

Minesh,

Was it not already added to the list of things to fix ??
According to the last reply from Shane - it was escalated to 2nd tier - then the ticket was closed.

https://toolset.com/forums/topic/access-not-accepting-changes-to-form-settings/page/2/#post-2151839

SO I assumed someone was going to FIX this problem.
Now 9 months later, you are telling me that no one has even looked into this problem ? And I have to re-submit this design flaw/bug as a NEW FEATURE request ???
This is now a very serious issue, adjusting the ini file should not be an option, and I can no longer give my members access to new forms.

#2369835

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Jane

Sorry, I'm not sure why Minesh suggested submitting a feature request, the issue is reported internally to the developers.

I can see from the internal ticket that it hasn't been worked on, there is just a comment noting the existence of a simple workaround.

When the developers prioritise work they take into account a number of factors, including how serious the issue is, how many people are affected, the work required, and the possibility to work around the problem.

In this case given that the problem occurs because of limitations of the server, and can be fixed with a minor edit of the server settings, realistically I wouldn't expect the developers to prioritise this any time soon, I'm afraid.

I'm sorry but for now the solution is to edit the setting for max_input_vars.

You can edit the php.ini file on your server directly, or you may find it easier to update the setting in the .htaccess file in the root directory of your site, e.g. by adding

php_value max_input_vars 2000
#2370003

Thank you Nigel, all I was looking for was a progress report and I perfectly understand about prioritizing.