[Resolved] Access does not show my pages

[Author]

Posts

[Shane]

Hi Luca,

All you need to do is to select the user role here.
hidden link

Then set the permissions for the post type with from the group column, see screenshot

Please let me know if this helps.
Thanks,
Shane

[lucaC-7]

Hi, try do assign a permission to "subscriber role" (image 1) , with no luck (image 2)...

[Shane]

Hi Luca,

I think its best I took a copy of this site to test here locally.

There is definitely something wrong with setting the permissions.

I will be installing the duplicator plugin to grab the copy.

Please let me know if this is ok.

Thanks,
Shane

[lucaC-7]

Yes, it is!

[Shane]

Hi Luca,

I was able to create the copy of the site.

So your initial issue of the products not showing up was being caused by our Layouts plugin. If you disable it the products show start to show up as intended.

The access permissions started working as well.

What I will be doing is to escalate your ticket for further debugging by our team as our Layouts plugin should not be causing any conflicts.

Did you perhaps created any layouts for this page in the past ?

Please let me know.
Thanks,
Shane

[lucaC-7]

Hi,
You mean for the profile pages? No, I think...

But I found this:

[lucaC-7]

I confirm you that LAYOUT is the problem...
But we use it in the site, so... please resolve this problem, please!

[Shane]

Hi Luca,

After multiple testing I've escalated your ticket for further debugging by our 2nd tier supporters to see if they can see what exactly is the issue between Layouts and Access.

Will post any new updates.

Thanks,
Shane

[lucaC-7]

Hi Shane,
Any update about our problem?

[Shane]

Hi Luca,

No updates as yet on the case however I added a little nudge to see if some info can be provided.

Thanks,
Shane

[Shane]

Hi Luca,

Thank you for the patience.

This issue should now be fixed .

You can try updating your access plugin and let me know if the issue remains.

Thanks,
Shane