[Resolved] Access does not show my pages

[Author]

Posts

[lucaC-7]

I am using Toolset Access to show or not my pages (I use wordpress and the woofice theme.) If I activate access the plug in does not show some pages, for example the "confirm account activation" page does not show the contents of the email.

hidden link

[Christian Cox]

Hi, I don't have access to that theme so I'm not able to test this out. Can you upload a copy of the theme to Dropbox or Drive so I can download it and run additional tests?

[lucaC-7]

Hi, here the link to Woffice theme:
hidden link

I add some details: The “custom post types” permissions, seems ti inffluence some “Pages” permissions...

[lucaC-7]

Another link, to the .zip version: hidden link

[Christian Cox]

Okay I'm not able to see the problem immediately on my local test. May I log in to your site? I would like to make a clone of the site using the Duplicator plugin so I can run some additional tests without affecting the live site. If you approve, please provide login credentials in the private fields here.

[Christian Cox]

Can you tell me how to find the "confirm account activation" page in wp-admin? Can you tell me any other page that is not visible?

[lucaC-7]

Ho,
For example the profile pages offriamo "non-admin".
Try this:
Tecnico test
mariolino1234

Also the product category, like this, with the above account are not ok (try the difference with admin):
hidden link

If i change the "manuali tecnici" per missioni For "installatori libro" (Tecnico test ROLE) You sede this Page ok...

Strange Things 😀

[lucaC-7]

(sorry, my iPhone try to use Italian words...)

"offriamo" is "of"
"per missioni" is "permission"
"You sede" is "you see".

Hope you solve my problem, thanks in advance.

[lucaC-7]

Any update?

[Shane]

Hi Luca,

As Christian is currently unavailable at this time, I will be handling his tickets.

I'm currently having a look at this for you.
Thanks,
Shane

[lucaC-7]

Ok, I'm here for any question!

[Shane]

Hi Luca,

Not sure what is happening why you products are not showing up.
What you can try doing is to remake this role and use the Author role as a base.

This should allow your products to start showing up under this role.

Thanks,
Shane

[lucaC-7]

Mmmhhh...
This site is a role based one, Only i and my team can be ADMIN...

[Shane]

Hi Luca,

I believe this is a similar issue to this ticket here:
https://toolset.com/forums/topic/i-do-not-understand-logic-of-access-plugin-work/

As per my recommendation to this customer, could you try using the User Role Editor plugin to set the permissions for this while we investigate the issue further.

Thanks,
Shane

[lucaC-7]

What can I set in User Role Editor?!