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[Resolved] Access control post groups not saving the changes

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's Access post group isn't saving the new posts being added.

Solution:

This was a known issue and has been resolved in the latest 2.7.3 version of our Access plugin.

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Author
Posts
#1240544

I am trying to: This video explains - hidden link

#1240545

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felipe,

Thanks for the short video demonstrating the issue.

Normally something like this we will suspect that its cause by a plugin conflict. So what I would like for you to do is to just disable the non toolset plugins and run the test again to see if the issue remains.

Thanks,
Shane

#1240565

Not a plugin conflict - - hidden link

#1240583

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felipe,

I've performed a test of this on a fresh install and can confirm that this issue occurs there as well.

Your ticket has been escalated with a description of the issue to our 2nd tier supporters for further debugging.

As a workaround, you will need to remove the post group from the Post side in order to remove it from the group. I've tested this method and it works for me.

Thanks,
Shane

#1240595

Ok I'll wait to hear from 2nd tier support

#1241919

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Escalated

#1246556

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Felipe,

Thank you for the patience on this. This has been resolved in our Access 2.7.3 which was released yesterday.

Please let me know if this helps.
Thanks,
Shane

#1246580

Update fixed the issue. Thank you!