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[Resolved] Access Control – custom user roles – unable to add new role (OK-button disabled)

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by s1 1 year, 11 months ago.

Assisted by: Minesh.

Author
Posts
#2353173

s1
step2-popup.png
step1-customroles.png

I am trying to: add a new custom user role via Access

Link to a page where the issue can be seen: hidden link

I expected to see: when you click on "Add new role" button then pop-up appears and I fill in all fields, and want to click on "OK" button

Instead, I got: the "OK" buttons stays disabled (even after filling in all fields) so I cannot add the role

#2353545

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems you can not create a custom role with the name "test". I just created two new roles "test-one" and "testrole1" and both works fine. Can you please try to create role with name other than test and try to resolve your issue.

#2353573

s1

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.