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[Resolved] Access author dont work

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This topic contains 2 replies, has 2 voices.

Last updated by rafaelL-2 9 months, 4 weeks ago.

Assigned support staff: Christian Cox.


Im trying to use the control

[toolset_access role="Author"]this post are on hospital[wpv-user field="display_name"][/toolset_access] but then author enter on post dont show anything.

Are a trouble with that class? i tested on 4 diferent webs and none are working

Screen Shot 2021-07-26 at 9.45.57 AM.png
Screen Shot 2021-07-26 at 9.45.51 AM.png

Hello, I was not able to replicate this problem in a quick test on my local site. I added the code you provided, and the Author User is able to see this information as expected - screenshots attached here. Something else must be going on. Can you provide a bit more information?
- Does the Author user have multiple roles assigned, or is their only role "Author"? The access control shortcode works best when the logged-in User has only one role. If multiple roles are assigned, a different approach is required.
- I see you have a User switching plugin installed. I have seen issues like this with some User switching plugins, and I want to rule out the possibility of this conflict. Please test again with only Types, Views, Layouts and Access plugins active, and activate a default theme like Twenty Twenty One temporarily. Is the problem resolved, or is the problem still apparent?


Solved error with concepts