Skip Navigation

[Resolved] Access author dont work

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

This topic contains 2 replies, has 2 voices.

Last updated by rafaelL-2 3 years, 4 months ago.

Assisted by: Christian Cox.

Author
Posts
#2125207

Im trying to use the control

[toolset_access role="Author"]this post are on hospital[wpv-user field="display_name"][/toolset_access] but then author enter on post dont show anything.

Are a trouble with that class? i tested on 4 diferent webs and none are working

#2125385
Screen Shot 2021-07-26 at 9.45.57 AM.png
Screen Shot 2021-07-26 at 9.45.51 AM.png

Hello, I was not able to replicate this problem in a quick test on my local site. I added the code you provided, and the Author User is able to see this information as expected - screenshots attached here. Something else must be going on. Can you provide a bit more information?
- Does the Author user have multiple roles assigned, or is their only role "Author"? The access control shortcode works best when the logged-in User has only one role. If multiple roles are assigned, a different approach is required.
- I see you have a User switching plugin installed. I have seen issues like this with some User switching plugins, and I want to rule out the possibility of this conflict. Please test again with only Types, Views, Layouts and Access plugins active, and activate a default theme like Twenty Twenty One temporarily. Is the problem resolved, or is the problem still apparent?

#2125457

Solved error with concepts