[Resolved] A wysiwyg field won’t show if not empty

[Author]

Posts

[charlie]

I am trying to: to show all information about a stemma in a specific tab called but it's completely empty when type field "note-stemma" is not empity. The view used is "stemma-child". It works perfectly but when "note-stemma" is full of information, it won't load the view.

[wpv-conditional if="( $(wpcf-note-stemma) ne '' )"] <strong>Note Stemma</strong><br>
    [types field='note-stemma'][/types][/wpv-conditional]

Link to a page where the issue can be seen:
hidden link (tab stemma)
I expected to see:
hidden link (tab stemma)
Instead, I got:
nothing is shown

[Shane]

Hi Charlie,

Thank you for contacting our support forum.

Is it that you want to display the view only if the field is not empty correct?

Please let me know.

Thanks,
Shane

[charlie]

Yeah. I do really not know why when this field is not empty all the view is not working. Maybe because there are two wsywig in the same view (blasonatura-stemma and note-stemma)

[Diego Pereira]

Hi there,

Please try the following:
- Enable the PHP error log, see instructions here: https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging
- Go to the edit screen of the view, do a small modification and save
- Go to the edit screen of the post (with the issue), add some content to the field with the issue and save
- Check the post on the front-end

After that. please copy the content of the error_log.txt file (at the WordPress root directory) and send us the content. We need to check if there is any PHP errors.

Kind regards,
Diego

[charlie]

the log error is this

[18-Jan-2019 17:23:49 UTC] PHP Notice: A non well formed numeric value encountered in /web/htdocs/www.araldicacivica.it/home/stemmi/wp-content/plugins/wp-views/embedded/inc/wpv-query-debug.class.php on line 382
[18-Jan-2019 17:23:49 UTC] PHP Notice: Undefined index: section in /web/htdocs/www.araldicacivica.it/home/stemmi/wp-content/themes/astra/functions.php on line 2134

the second error is a function like this
function wpv_url_param_shortcode( $atts ) {
$param = $atts['var'];

return $_REQUEST[$param];
}
but the first one I donot really understand what is

[Diego Pereira]

Hi there,

The issue occurs only with this post, or with all posts using this view?

Please send us a duplicator package, so we can debug the issue. See instructions here: https://toolset.com/faq/provide-supporters-copy-site/

Kind regards,
Diego

[charlie]

This issue occurs with all posts using this view. Thank you

[Diego Pereira]

Hi there,

I think you forgot to attach the duplicator package. See instructions here:https://toolset.com/faq/provide-supporters-copy-site/ - We need it to debug the issue.

Kind regards,
Diego

[charlie]

DATABASE:
hidden link

PACKAGE:
hidden link

INSTALLER:
hidden link

LOG:
hidden link

[Diego Pereira]

Hi there,

I tried to download the packages throug the links but I get a error 500 (internal server error - see screenshot). I think it's a permission issue.

Could you upload the duplicator files directly to our servers? I have sent the credentials through a private reply (previous answer).

Kind regards,
Diego

[charlie]

Errore: Network error: Connection refused
Errore: Impossibile collegarsi al server

[Diego Pereira]

Hi there,

Thats odd, I tested here and it worked well. Did you tried using SFTP? (not the classic FTP) - sFTP Host: 142.93.143.140

If it does not work, please upload it to a file sharing service (like Google Drive or Dropbox) and send us the link to download.

Kind regards,
Diego

[charlie]

Ok, i put the installer.zip and the archives. But I don't know how to install the web site

[Shane]

Hi Charlie,

I took over this ticket from Diego since he isn't available currently.

I looked at this in some more detail and found that this first tab had the content of your stemma tab, so it is being loaded in there.
<div id="Info" class="tabcontent">
[wpv-post-body view_template="stato-info"]
</div>

If I removed this tab it works perfectly fine. It seems to me that there is a div or something that is not closed correctly. So I would recommend tracing through this tab to find exactly the offender.

I hope I was able to point you in the correct direction. Apart from that the tab loads fine with all the content.

Thanks,
Shane