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[Resolved] A lot of wrong localisation again

This thread is resolved. Here is a description of the problem and solution.

Problem:
Russian labels through Views and other Toolset plugins mixed with English. When I activate Toolset Module Manager plugin, it changes Views text into Russian.

Solution:
This issue is fixed in latest version of Module Manager v1.6.9:
https://toolset.com/download/toolset-module-manager/

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

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This topic contains 12 replies, has 2 voices.

Last updated by kirillS-3 7 years, 1 month ago.

Assisted by: Noman.

Author
Posts
#568953

I am trying to:
Manage views

Link to a page where the issue can be seen:
hidden link

I expected to see:
English user interface, due to English user language settings.

Instead, I got:
A lot of Russian labels through Views and other Toolset plugins mixed with English. Looks like some of your localization used site settings (yes, it's Russian), but some use User settings (it is English).

I already submit similar ticket previously and it was fixed. But since then you release a lot of updates and console localization become worse with almost each of them 🙁

The main problem is that most labels are absolutely not clear in meaning in Russian and it is difficult to compare them with your documentation in case of any issues/questions.

#569034

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Kirill,

Thank you for contacting Toolset support. As I can see in our system the old issue you reported was fixed:
https://toolset.com/forums/topic/wrong-localisation-part-2/#post-499964

The link you have provided requires login. Can you please send us some example screenshots which shows where text is not being changed, which particular Toolset plugin or screen?

Thank you

#569060
Screenshot 2017-09-12 12.32.11.png
Screenshot 2017-09-12 12.31.50.png
Screenshot 2017-09-12 12.31.32.png
Screenshot 2017-09-12 08.05.05.png

Yes, it was fixed, but with each update it ruined and become worst - more and more Russian labels. And it is really bad in console because some times make no sense - like child posts - it is translated to Russian directly, what means not like "child posts of parent post", but looks like "posts about human children"...

#569149

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for providing screenshots. I have checked this in German language and I am not able to reproduce this issue in my test site, does this happen only for Russian language? OR with other languages as well?

Here are the steps I have followed:
1) Install Types, Views
2) Set the site language to a non-English language (Deutsch / German)
3) Edit your user profile and change the language to English.
4) View backend interface appear fine in English.

Please advise further, thank you

#571719
Screenshot 2017-09-20 12.16.30.png
Screenshot 2017-09-20 12.15.34.png
Screenshot 2017-09-20 12.15.18.png

It is not German, but Russian. Probably this is the reason you can't find the issue that in German it too similar with English.
You could see that I use Russian for site language, English (US) for user language and I have some Russian labels in Toolset menu. So, it looks like not entire Toolset affected by this issue, but just some labels, it just became more of them with each update.

#571769

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for confirming that this happens for Russian language only. I am now able to reproduce this issue with Russian language. I have escalated this issue to our 2nd tier support for further review and we will get back to you with an update.

Thank you for your co-operation and patience.

#573395

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Kirill,

Thank you for waiting. Our 2nd tier reported that they are not able to reproduce this issue. And then I again checked this in a new fresh WP site and I was also not able to see Russian languages issues in Views anymore, its a bit strange though.

To debug this further, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and check the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

#573627

1

#573635

I don't know why but the answer was not hidden but public, so I delete it. Could you repeat hidden request?

#573769

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Sure, I have enabled private message box again.

#573873

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for providing login info. After further debugging in your site I figure out that, looks like its Toolset Module Manager plugin which is causing this issue. As soon as I activate Module Manager >> it changes Views text into Russian.

And when I deactivate Module Manager >> it shows English language just fine.

So for further checking I have again escalated this to our 2nd tier support. I will update you accordingly.

Thank you for your co-operation and patience as we strive hard to resolve this.

#576454

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Just wanted to send an update that this issue is fixed in latest version of Module Manager v1.6.9:
https://toolset.com/download/toolset-module-manager/

Please update it and let us know if it resolves the issue now. Thank you

#577388

everything ok now, thanks!