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[Resolved] A DIVI static page isn't working while toolset plugin is active

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by felix-joseR 1 year, 10 months ago.

Assisted by: Minesh.

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#2590319

Tell us what you are trying to do?
I've created a static page with DIVI but if I activate toolset plugins it doesn't work. I've read in your support page that if you create a static page witch divi and another different page with toolset it should work without problem. What it happening?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

#2590341

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It should work fine theoretically. Can you please share problem URL with what divi static page you have issue with?

Also, Can you please check what you see with your error log file:
- https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/#php-debugging

In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

#2591639

My issue is resolved now. Thank you!