[Resolved] a conflict between the toolset Access plugin and woocommerce rest api

[Author]

Posts

[David Grubb]

a conflict between the toolset Access plugin and woocommerce rest api. With the Access plugin enabled wp-json/wc/v2/products returns a "cannot view resources" even with the correct api key. When the Access plugin is disabled the wp-json/wc/v2/products request returns the expected list of products.

I am trying to:
use the OneSaas app to sync data from WooCommerce to Quickbooks

Link to a page where the issue can be seen:
hidden link

I expected to see:

Instead, I got:
{
"code": "woocommerce_rest_cannot_view",
"message": "Sorry, you cannot list resources.",
"data": {
"status":
401
}
}

[Christian Cox]

Hi, another user reported the same issue yesterday, and we have escalated that to our developers for further investigation. I'll connect your ticket here with our internal ticket, so I can update you when I have more information to share. At this time, unfortunately I do not have a workaround available. If a patch is issued, I'll let you know ASAP.

[Christian Cox]

Our developers have released a patch for this issue. You can find instructions for installing the patch file here: https://toolset.com/errata/a-conflict-between-the-toolset-access-plugin-and-woocommerce-rest-api/

[David Grubb]

Thank you. We have our developer working on it. I will update you if it works.

[David Grubb]

The patch causes a 500 server error.

We have the plugin Deactived right now but we need it on the website.

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[Christian Cox]

Hi, sorry for the delay, we would like to investigate the 500 error you experienced in more detail. Is it possible for me to log in to your wp-admin area and create a clone of your site using the Duplicator plugin? If so, please provide login credentials in the private reply fields here. I'll run some additional tests locally so your live site will not be modified.