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[Fixed in next Release] A back office page is not displayed (blank page) since the wordpress 6.5 update

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This topic contains 4 replies, has 4 voices.

Last updated by Nigel 8 months, 3 weeks ago.

Assisted by: Waqar.

Author
Posts
#2691058
Capture d’écran 2024-04-05 à 10.04.47.png

How I identified the Toolset Block plugin responsible for the bug :
- I deactivated all the plugins and reactivated them one by one, only to find that it was Toolset Block that was creating the bug.

I am trying to:
- access a back office page containing dynamic toolset blocks (images, container, grid...)

Link to a page where the issue can be seen:
- it's in the back office -> "Pages" => "Nos experts"

I expected to see:
- access the content page with blocks and be able to make modifications

Instead, I got:
- a blank page with errors in console.
N.B : the front office of this page works

Console Error :

#2691101

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us.

If you need to be able to edit the template or page in the meantime, there is no alternative but to downgrade WordPress to a previous version (e.g. 6.4.3). You could, then, edit the template or page.

#2695110

Hello,
thank you for your feedback.
When do you expect to have a new version with this bug fixed?

Thank you

#2695663

Hi,

Minesh is on vacation, so I'll be following up on this ticket.

Some testing is underway and a fix for this is expected to be released early next week. I'll keep you updated through this ticket.

regards,
Waqar

#2696662

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I wanted to let you know that we published plugin updates today that include a fix for this issue.

If the updates do not show up on your plugin installer page (click the registered link beneath the plugin name to go to the custom installer page) click the the Check for Updates button to update the list.

Or you can download the latest versions from your accounts page: https://toolset.com/account/downloads