404 error for file theme[.]js

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 3 years, 8 months ago.

Assisted by: Luo Yang.

Author

Posts

May 26, 2022 at 3:41 pm #2371851

diegoB-2

I am trying to: use WYSIWYG editor inside my website

Link to a page where the issue can be seen: private

I expected to see: the editor

Instead, I got: blank div and error in console
GET ...wp-content/plugins/types/public/js/compatibility/themes/modern/theme.js?wp-mce-49110-20201110 404

May 27, 2022 at 4:16 am #2372225

Luo Yang

Hello,

It seems to be a compatibility issue with your theme file, please try these:
1) Switch to WordPress default theme 2022, deactivate all other plugins, and test again
2) If the problem is fixed, you might consider to switch to one of our recommended theme:
https://toolset.com/documentation/recommended-themes/
3) If you need assistance to locate the compatibility issue, please provide a copy of your website in below private message box, you can put the package files in your own google drive disk, share the link only, also point out the problem post URLs, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

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