Upcoming Pricing Change from USD to Euro for New Toolset Accounts

   Kathy Banach

Announcements

August 2, 2023
5

Next week, we’re changing the Toolset pricing for new accounts from USD ($) to Euro (€). If you’re an existing client with a valid account, everything stays the same. Your yearly account renewals will continue at the original price in USD.

Why the change for upcoming new accounts? Most of our new clients and the majority of our team members are based in Europe. By moving to Euro we aim to simplify payments, reduce the effects of currency fluctuations, and maintain stable costs.

As an existing client, here’s what this currency change means for you:

  • If you have a lifetime account, nothing changes.
  • If you have a valid and active account that you renew annually, your renewals stay steady at the same price in USD.

For those buying a new Toolset account, the numeric amount remains the same, with just the currency changing from US dollars to Euro. 

To help answer any questions you may have about this change, we’ve put together a short FAQ.

Frequently Asked Questions

I already have an active Toolset account. How does this affect me?

It doesn’t! If you purchased your account before the currency switch, your renewals will carry on at the same price in USD.

Can I change my payment method but still pay in USD?

Absolutely! Changing your payment method won’t affect your Toolset renewal currency. If you first bought Toolset in USD, your upcoming payments remain in USD, even after a payment method change.

What currency will I pay in if my auto-renewal payment fails and I renew manually?

Your Toolset renewal will remain in USD. Future renewals also stay in USD, as long as we can process the payment.

I bought Toolset in USD and switched from auto renewals to manual payments. What currency will my renewals be in?

Your manual renewals will still be processed in USD. Even if you decide to switch back to automatic payments, they will continue to be in USD.

If I upgrade my Toolset account type after the currency change, what currency will future payments be in?

With an account upgrade, the currency switches to Euro. You’ll pay the difference in the price of the account types in Euro. All future renewals will also be in Euro.

My Toolset account is invalid. What if I want to renew it after the currency switch?

You’ll need to buy a new Toolset subscription, which will be processed in Euro.

If I already got a refund, can I purchase Toolset again in USD?

Once we move to Euro, you won’t be able to purchase a new Toolset account in USD. All new accounts will be sold in Euro.

Questions? Let Us Know

We’re here to make this transition as smooth as possible for you. If you have a question not covered in our FAQ, please let us know in the comments section below. 

 

Comments 5 Responses

  1. It is a commendable move.

    Our base currency should, in essence, be the currency of the country in which we conduct business.

    I am a reseller for an Indian company, but the company’s pricing structure is based on US Dollars. It’s not just annoying, but it’s also prone to causing financial damage due to currency exchange.

    So, you did the right thing.

    • Hi Julien,

      Thanks for reaching out.

      To be billed in EUR, you would need to cancel your current Toolset subscription and sign up for a new one once we make the switch to Euro. This would also mean adopting the new pricing in Euro.

    • Hi Peter,

      We’re continuously working to keep Toolset compatible with WordPress and other plugins, with an update coming next week that aligns with WordPress 6.3.

      Regarding new features, at the moment, I don’t have specific news on how we’ll be moving forward. We’ll keep you and the Toolset community updated once we have more to share.