Problem:
The user was losing the content template after each post update.
Solution:
The content templates do not have language information attached, so when you update a post, the content template dropdown is empty and it saves "None" as the content template.
Run "Set language information" action in WPML->Support->Troubleshooting. Check this screenshot http://prntscr.com/tb73nm
Then, assign a content template to a post, make sure it is working. Save the post again and check if the content template is lost, it should not. I could have run this action, but I need to make sure a database backup is secured before.
The issue here is that the user is getting the fatal error
An error of type E_PARSE was caused in line 66 of the file /XXX/wp-content/plugins/wp-views/application/controllers/cache/meta/manager.php.
After they updated their views plugin to 2.8.1 Solution:
Our team was aware of this issue and we've recently released our views version 2.8.1.1 which should resolve this issue for you.
The issue here is that the user wanted to know if its a good idea to use CRED to do a quote system.
Solution:
If CRED was to be used to do this it would be a bit tricky because if you're requesting a quote the user must reference the product that they are requesting the quote for.
However are you using a custom woocommerce page template ? Because what you can do is to set the Product CPT as the parent of your quotes/inquiry cpt.
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
