Profile: zoeS

zoeS

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 8 topics - 1 through 8 (of 8 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Can't save the order of images in repeating field Started by: zoeS in: Toolset Professional Support		2	5	1 year, 3 months ago Minesh
	First returned item in any view has title of the page instead of its own title Started by: zoeS in: Toolset Professional Support		3	12	2 years ago zoeS
	Displaying only posts in a relationship Started by: zoeS in: Toolset Professional Support		2	3	2 years, 3 months ago zoeS
	Remove spaces from user input before using it as query filter Started by: zoeS in: Toolset Professional Support		2	3	4 years, 2 months ago zoeS
	Content template link lost when CPT is updated Started by: zoeS in: Toolset Professional Support Quick solution available Problem: The user was losing the content template after each post update. Solution: The content templates do not have language information attached, so when you update a post, the content template dropdown is empty and it saves "None" as the content template. Run "Set language information" action in WPML->Support->Troubleshooting. Check this screenshot http://prntscr.com/tb73nm Then, assign a content template to a post, make sure it is working. Save the post again and check if the content template is lost, it should not. I could have run this action, but I need to make sure a database backup is secured before. Relevant Documentation: https://wpml.org/documentation/support/wpml-troubleshooting-options/		2	3	4 years, 10 months ago zoeS
	Post excerpt contains encoded views data Started by: zoeS in: Toolset Professional Support		2	5	5 years, 2 months ago zoeS
	Manual paragraphs being ignored on home page Started by: zoeS in: Toolset Professional Support		2	3	5 years, 2 months ago zoeS
	Server timeout while updating post Started by: zoeS in: Toolset Professional Support		2	14	5 years, 3 months ago zoeS

Viewing 8 topics - 1 through 8 (of 8 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.