Profile: William Locatelli

William Locatelli

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 11 topics - 1 through 11 (of 11 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Editor WYSIWYG/Text not initialize correctly and link button problem Started by: William Locatelli in: Toolset Professional Support		3	9	2 years, 11 months ago Minesh
	CRED form – view has no updated results Started by: William Locatelli in: Toolset Professional Support		2	5	2 years, 11 months ago William Locatelli
	Register Toolset link in missing Started by: William Locatelli in: Toolset Professional Support Quick solution available Problem: Register Toolset site key in wp-config.php file using PHP codes. Solution: You can follow our document to setup Toolset site key in wp-config.php file Relevant Documentation: https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-toolset-registration-using-php		3	7	2 years, 12 months ago William Locatelli
	CRED generic select populate from taxonomy views not respect hierarchy Started by: William Locatelli in: Toolset Professional Support		2	3	4 years, 7 months ago William Locatelli
	Automatic set draft status to post if custom date field is greater than today Started by: William Locatelli in: Toolset Professional Support Quick solution available Problem: The user would like a form submitted content to expire. Solution: This is totally possible with Toolset Forms. Check the documentation article. Relevant Documentation: https://toolset.com/documentation/user-guides/front-end-forms/automatic-post-expiration/		2	3	4 years, 8 months ago William Locatelli
	Bootstrap grid with different columns on large and medium screens before stacking on small Started by: William Locatelli in: Toolset Professional Support		2	4	4 years, 8 months ago William Locatelli
	Swiper breakpoints broken in views Started by: William Locatelli in: Toolset Professional Support		2	5	4 years, 8 months ago William Locatelli
	Not save select field values when i submit the Event form Started by: William Locatelli in: Toolset Professional Support Quick solution available Problem: The issue here is that the user had some custom code on their site that was breaking our checkbox options. Solution: Unfortunately we are not able to fix custom coding. However what you can do is to ask for help from one of the registered contractors who specialise in these kind of work for assistance. https://toolset.com/contractors/		2	8	6 years, 2 months ago William Locatelli
	Toolset map not showing up marker based on post address field Started by: William Locatelli in: Toolset Professional Support Quick solution available Problem: A View to show results on a Map is not displaying markers from the address field. Solution: On this client site the API key was configured incorrectly, as evidenced by the REQUEST_DENIED message when using the Check API button on the Toolset > Settings > Maps page. Relevant Documentation: https://toolset.com/documentation/user-guides/display-on-google-maps/creating-a-google-maps-api-key/		2	5	6 years, 4 months ago William Locatelli
	Ajax search not work in views Started by: William Locatelli in: Toolset Professional Support Quick solution available Problem: A custom search set to use ajax is not updating, nothing happens when changing filters. Solution: The View in question was split, with the search form inserted separately from the View results. The View used a shortcode attribute to set a Query Filter value, but the attribute was only present on the Views shortcode that inserted the results, and was missing from the shortcode that inserted the search form.		2	5	6 years, 4 months ago William Locatelli
	Post type slug if has a taxonomy associated Started by: William Locatelli in: Types Community Support		2	2	6 years, 7 months ago Christian Cox

Viewing 11 topics - 1 through 11 (of 11 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.