Profile: kristofG

Problem:

The customer duplicated a site, and on the new version (SilverCoast), property images were missing. The image src attributes pointed to placeholders (data:image/gif;base64...) instead of actual image URLs. The backend displayed images correctly, but they did not show up on the frontend.

Solution:

We identified that the issue was related to custom code responsible for fetching media IDs using full media URLs. The original code checked the database for the full URL, including the domain, which failed after site duplication. We modified the code to extract the filename and match it in the database, ignoring the domain format. This allowed the media ID retrieval to work correctly across sites.