Profile: ianC-8

ianC-8

Support threads created in the last 30 days: 0

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Viewing 9 topics - 1 through 9 (of 9 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Toolset Types conflict Started by: ianC-8 in: Toolset Professional Support		2	2	3 years, 6 months ago Minesh
	Archive view is not aligning correctly Started by: ianC-8 in: Toolset Professional Support Quick solution available Problem: The issue here is that the user had problems with the width of their archive and wanted it to be reduced to where it's aligned with their menu Solution: This is a purely css solution and in this user's case the problem was because of the natural design of the theme. The css solution will vary based on the theme and classes the theme users so the best solution would be to have the theme's support team address the issue.		2	5	3 years, 6 months ago ianC-8
	Archive content is superimposed on footer Started by: ianC-8 in: Toolset Professional Support Quick solution available Problem: The problem here is that the user's custom archive is overlapping their footer when the content is too much for the page container Solution: In this user's case it was an issue with their theme's design and how it calculated the height of their page container. Unfortunately there isn't a magic bullet for an issue like this and is dealt with on an individual bases. My recommendation is to open a support ticket so that the issue can be assessed by one of our team members.		2	3	3 years, 6 months ago ianC-8
	Archive display is overalapping footer Started by: ianC-8 in: Toolset Professional Support		2	4	3 years, 6 months ago ianC-8
	Font not displaying correctly Started by: ianC-8 in: Toolset Professional Support Quick solution available Problem: On the customer's website, the font-weight option in the "Single field" block was not working. Solution: I couldn't reproduce this on a test website so shared some troubleshooting steps and a quick CSS fix. Relevant Documentation: n/a		2	3	3 years, 6 months ago ianC-8
	Adding Twitter feed and contact form to content template Started by: ianC-8 in: Toolset Professional Support Quick solution available Problem: The customer asked how to add a dynamic Twitter feed linked to the custom field and a contact form to the content template Solution: For the Twitter feed, shared information of how Twitter's embed code works and how Toolset's Types field shortcode can be included in it to make it dynamic. And for the contact form suggested adding a new CPT "Contact Requests" and then collecting new submissions using the Toolset post form. Relevant Documentation: https://publish.twitter.com https://toolset.com/course-chapter/forms-for-front-end-submission-and-editing-of-directory-items/		2	3	3 years, 6 months ago ianC-8
	Content template editing – some custom fields not appearing Started by: ianC-8 in: Toolset Professional Support Quick solution available Problem: The customer reported that one of the custom field groups and one of the custom fields are not appearing in the dynamic source settings for the "Single field" block. Solution: Checked the website using the provided admin access and noticed that the mentioned custom field group and the custom field were available now. Relevant Documentation: n/a		2	3	3 years, 7 months ago ianC-8
	Using Paddle with WooCommerce and Toolset Started by: ianC-8 in: Toolset Professional Support		2	5	3 years, 7 months ago ianC-8
	Post title not hidden Started by: ianC-8 in: Toolset Professional Support		2	4	3 years, 7 months ago ianC-8

Viewing 9 topics - 1 through 9 (of 9 total)

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