Toolset

Profile: Chris

Chris

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 5 topics - 1 through 5 (of 5 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Error inserting Fields and Posts block in Page template Started by: Chris in: Toolset Professional Support		2	4	3 years, 9 months ago -
	Custom archives – not displaying sidebar when Genesis layout set Started by: Chris in: Toolset Professional Support Quick solution available Problem: The customer reported that when using the Genesis framework theme with WooCommerce, the primary sidebar is missing from the shop page and product archive pages. Solution: Was able to reproduce this on a test website and reported this internally. Also shared some custom code to fix the missing sidebar: https://toolset.com/forums/topic/custom-archives-not-displaying-sidebar-when-genesis-layout-set/#post-2422313 Relevant Documentation: n/a		2	5	4 years, 2 months ago -
	loop skipping first item in group, but not the other items Started by: Chris in: Toolset Professional Support		2	3	4 years, 3 months ago -
	Enqueuing script based on content template does not work if dynamically assigned Started by: Chris in: Toolset Professional Support		2	3	4 years, 6 months ago -
	Unable to insert inline field with data from another post with Genesis theme Started by: Chris in: Toolset Professional Support		2	6	4 years, 10 months ago -

Viewing 5 topics - 1 through 5 (of 5 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.