Profile: alanS3341

alanS3341

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 3 topics - 16 through 18 (of 18 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Custom search not displaying any info Started by: alanS3341 in: Toolset Professional Support Quick solution available Problem: Views with search form does not return any result. Solution: That view is using option "order by custom field Member name", but none of posts, has value in custom field "Member name", they are empty, that conducts the problem. If you are going to order the results by a custom fields, all posts should have the value in that custom fields, this is a wordpress limitation Relevant Documentation:		2	3	6 years, 4 months ago alanS3341
	Cannot see Tooslet view in Oxygen Started by: alanS3341 in: Toolset Professional Support Quick solution available Problem: Oxygen 2.1 introduced a Views as a dynamic data source, but the client cannot find the Views he has created as shown in the Oxygen documentation. Solution: It seems to be missing, but is an Oxygen issue. It is possible to insert Views using shortcodes, however.		2	3	6 years, 4 months ago alanS3341
	Content template not showing as planned Started by: alanS3341 in: Toolset Professional Support Quick solution available Problem: Content template not showing as planned Solution: The issue was correct Layout was not assigned to the post type archive. Relevant Documentation: https://toolset.com/documentation/getting-started-with-toolset/customize-post-archives/		2	13	6 years, 4 months ago alanS3341

Viewing 3 topics - 16 through 18 (of 18 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.