[Assigned] Zoomed out toolset map but keep the map marker centered

[Author]

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[benC-15]

Tell us what you are trying to do?
I want to zoom out the map a bit, but keep the map marker centered

Is there any documentation that you are following?
https://toolset.com/documentation/programmer-reference/maps/maps-shortcodes/#wpv-map-render

Is there a similar example that we can see?

What is the link to your site?
hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

I click on the zoom out button and I can see map marker remains in center.

Am I missing anything here? Maybe if you can share few screenshots or video should help me to understand your issue.

In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[benC-15]

Hi Minesh

Sure, happy to explain further.

You're right that the zoom out button works, but we'd like it to be more zoomed out by default when the map opens, without the user having to click the button to do it manually.

It seems unusual that the map is extremely zoomed in by default, and the client reported it to us as an issue they want to fix. It would be more intuitive / normal to see the local area around the map marker, to contextualise its location more easily.

I've attached 3 files for extra reference -

1) "Current default zoom upon open" showing the current default
2) "Desired zoom upon open" showing roughly how we would prefer it to look by default
3) "Reference default zoom in Beaver PowerPack" showing how the Google Map looks by default on our own website's Contact page for example (hidden link) where we use a different plugin called Beaver PowerPack instead of Toolset - and you can see the local area around our office by default, instead of the map being extremely zoomed in to only the immediate street.

Thanks in advance for your help.

Ben

[Minesh]

Ok - I got it, you want to set the default zoom level.

Can you please share admin access details and let me review your current map settings and see what could be the best possible solutin in your case.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site.

I have set the next reply to private which means only you and I have access to it.

[benC-15]

Hi Minesh

Sure, here's a direct admin login for the dev site -

hidden link

I'll set up FTP access later if it's actually needed.

Thanks again

Ben