z index of tooltip embedded in a view

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 3 years, 9 months ago.

Assisted by: Minesh.

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May 25, 2021 at 7:00 pm #2068139

davidW7647

Screen Shot 2021-05-25 at 11.53.52 AM.png

I have a tooltip embedded in a view. After the last toolset update the tooltip popup began showing behind the view. I'm not sure if the issue is related to toolset or to ultimate shortcodes however I only see this issue when using a view and it's a recent issue.

May 26, 2021 at 5:48 am #2068543

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This must be a CSS conflict with your theme or third-party plugins you are using.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes? - Do you see any difference?

If no:
I will require problem URL where I can see the issue as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.