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[Escalated to 2nd Tier] YouTube video is not displayed

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Supporter timezone: Europe/London (GMT+00:00)

This topic contains 16 replies, has 2 voices.

Last updated by Nigel 5 months, 1 week ago.

Assigned support staff: Nigel.

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#2406239
Снимок экрана 2022-06-27 в 15.46.37.png

I need your solution on which you're talking. I will appreciate to find a question. I highlighted on the page the issue in red

#2406825

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Is that a new test page you created or the same one.

I don't understand the set up of the existing test via submitting a form, as I stated in my last reply.

I have passed this issue on to the developers, who should be able to fix the problem with the new short video url format for the Youtube block fairly soon, and that should fix your issue however you have set it up.

So I will mark this thread as escalated, and will update you again when the fix is available.