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[Resolved] Your site doesn’t include support for the “toolset-blocks”

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 1 voice.

Last updated by Sam 23 hours, 10 minutes ago.

Assisted by: Minesh.

Author
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#2784495

Sam
Screenshot 2024-11-19 at 6.10.05 AM.png

When editing any page using a Toolset plugin on my website I get the following error:

Your site doesn’t include support for the "toolset-blocks/fields-and-text" block. You can leave it as-is, convert it to custom HTML, or remove it.

I'm running
WordPress 6.7
Toolset Blocks 1.6.17
Toolset Maps 2.1.3
Tollset Types 3.5.2
URL: hidden link

I tried
Re-installing WordPress 6.7
and Updating Theme and Plugins compatibility with Toolset Dynamic Sources
Using the 2025 WordPress theme instead of my default one
and refreshing the Cache
but still have the same issues

#2784575

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Thanks for contacting us.

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

We're getting similar reports after the latest WordPress update to version 6.7. Our team is working actively to have this fixed as soon as possible.

Can you please temporarily downgrade to version 6.6.2 and confirm if the issue happens in there as well?

This will help us identify the next steps.

Thank you, please let us know.
Mateus

#2784743

Sam

Hello, I have downgraded to 6.6.2 and I still have the same issue.

#2784907

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This is a known issue to us and we hopefully release the hotfix version as soon as possible, possibly by today or tomorrow.

Please hold on for further updates. I will get in touch with you as soon as we release the hotfix version.

#2784949

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to inform you that:

- we just release hotfix version for Toolset Blocks 1.6.18.
- We also release hotfix version for Toolset Access 2.9.2.

You can download it from your account's download page:
- https://toolset.com/account/downloads/

*** Please make a FULL BACKUP of your database and website.***
Can you please update All Toolset plugins to it's latest official version and I hope this will resolve your issues.

#2785022

Sam

Bingo thanks for the hotfix - 1.6.18 is working for me - even in WordPress 6.7.1

Good work team! Blessings.