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[Resolved] You have totally hijacked my plugins page–totally messed up.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by Jason 1 year, 8 months ago.

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#2604243
Toolset Hijack.jpg

I am trying to: View and Manage my plugins on my site. Maybe even disable your WPML Installer which I never asked for.

Link to a page where the issue can be seen:

I expected to see: The list of plugins installed

Instead, I got: a full page ad for Toolset with the only button on the entire page "learn toolset" which exits my site and takes me to yours. So frustrating.

#2604415

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

It is normal that when you activate Toolset Blocks for the first time it takes you to a welcome screen (as per your screenshot), but it should not affect the list of plugins page. It should be possible to go from the Dashboard to Plugins and it will list your installed plugins.

If that isn't possible it seems something went wrong, but please confirm.

Note that once you have used the OTGS Installer plugin to install Toolset plugins for the first time you can remove it, provided you keep Types installed.

#2604417

It is weird. When I install another plugin and it returns me to the Plugins List, I can see the plugins and the URL shows the default plugins page. But the second I press the menu option for installed plugins, I get the full screen toolset advertisement and nothing else. No close button to return to my plugins list. And the WP Menu on the side has DASHBOARD selected, not PLUGINS.

So somehow, it is redirecting any calls made only from the menu to the show installed plugins page.

#2604439

My issue is resolved now. Thank you! As soon as I installed another program and got access to my plugins list through them, I was able to uninstall your plugin that adds things like WPML without asking. Once I uninstalled the OTGS Installer, the default plugins list returned.