Skip Navigation

[Resolved] You are using an unregistered version of WPML and are not receiving compatibili

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 2 replies, has 2 voices.

Last updated by michaelF-7 2 years, 6 months ago.

Assisted by: Mateus Getulio.

Author
Posts
#2569479
2023-03-09_114752.png

I am trying to: Get rid of notice: " You are using an unregistered version of WPML and are not receiving compatibility and security updates. Register now"

Link to a page where the issue can be seen: hidden link

I expected to see: No notice. Am not using WPML.

Instead, I got:

#2569591

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Michael,

Welcome to the Toolset support forum. I'll be glad to help you!

A manual reinstall process can fix this issue. Could you please give it a try on your end? Just follow these instructions:

- Backup your site and database
- Deactivate all Toolset plugins, and then delete them (it is a safe procedure, you won't lose your data)
- Go to https://toolset.com/account/downloads/ and download the latest Toolset plugins, then extract it
- Upload the plugin via Plugins -> Add New
- Now please go to https://toolset.com/account/sites/
- Find the key of your affected site and erase it
- Create a new key and copy it
- From the WordPress dashboard navigate to Plugins -> Add New -> Commercial, Click on "unregister the site" on the right top next to Check for updates
- In this same plugins panel, click under the “Register” button below WPML plugin
- Add your new Site Key copied above
- Download and activate all needed Toolset addon plugins

Then, check if the issue persists. Please keep us posted about it.

Thanks,
Mateus.

#2572409

Thanks, Mateus. That appears to have solved the issue. It's on a Staging site now, so I will leave it unregistered and just register on the Production site when we move it over.

Best,
Michael