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This topic contains 5 replies, has 2 voices.
Last updated by 3 years, 11 months ago.
Assisted by: Christian Cox.
Hello,
After the latest toolset update I have noticed, that in all of my emails, where I have used dynamic tags like: {{contact.full_name}} the result set is "toolset toolset". I'm using Fluent CRM, but again this happened after I have updated toolset. It seems that you are using the same dynamic tags as Fluent CRM uses. hidden link
I have attached some screenshots.
Who should have to fix this, you or Fluent CRM?
Thank you,
Robert
Okay I've been running some tests and I'm not sure I fully understand the issue so I'd like some feedback. On my own local site, I installed the FluentCRM plugins:
Fluent Forms
Fluent Forms Pro Addon Pack
Fluent CRM
Fluent CRM Pro
Types
Blocks
I created a new campaign and included the dynamic shortcode:
{{contact.full_name}}
I created a Contact using my own information and then sent a test email to myself, but I did not see "toolset toolset" in the dynamic content. Instead, I saw my own name. So back on your staging site, I tried the same steps. I created a test campaign and included the dynamic shortcode in the contents. I sent a test email to myself but instead of "toolset toolset", I saw "Cipi Pulpã". I realized I had not created a Contact using my own information in staging. So I created a Contact in the FluentCRM system using my own email address, and sent another test email to myself. This time instead of "Cipi Pulpã" I saw my own name appear, "Christian Cox".
Screenshots attached. So I'm not sure I understand what I need to do to reproduce the issue. Can you help? If you send a test email, does the problem occur there, or only in the actual emails sent by a scheduled process?
