[Resolved] wysiwyg strips all html content

[Author]

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[kristofG]

I have built this recipe website and use several custom fields. One of those fields is a WYSIWYG field.
It seems that the output (either via the types shortcode, or via the Elementor dynamic content) strips all html from the field.
I have made one word bold, not visible on frontend. I have inserted an image, not visible on the frontend.
How to display the exact info from a WYSIWYG field?

[Nigel]

Hi there

Please review the settings at Toolset > Settings > Custom Content and check whether users with higher roles are allowed to submit unfiltered HMTL content.

Also check the settings at Toolset > Settings > Forms under Content Filter, and specify which HTML tags should be allowed when submitting WYSIWYG content via Forms.

[kristofG]

Hi Nigel, sorry for the late reply, just got back from a ski trip.
Saving unfiltered HTML for users with higher roles is set to allow for both Custom Fields and Usermeta Fields.

Unfortunately, I can't find Toolset > Settings > Content Filter > Forms. But I am not using frontend forms for submitting content.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please make sure that you are using latest Toolset plugins? If yes:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?

In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

[kristofG]

maybe it was a caching issues, because both the bold text and the image are now visible.