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[Closed] WYSIWYG field is not saving value, even it deletes existing value

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Nigel 3 years, 2 months ago.

Author
Posts
#2170853

I am trying to: Save a custom post with custom fields.

Link to a page where the issue can be seen: hidden link

I expected to see: I expect the custom fields are saved and the content is displayed.

Instead, I got: The WYSIWYG fields will be empty, all other fields are saving fine. Also it deletes existing content from other WYSIWYG fields, when post is saved.

#2170855

The plugin is just updated to latest version 2 days ago. The Types 3.4.10 version was working as expected.

#2170865

I just tested with previous versions. I can confirm, that the bug is only happening with the latest version of Types, so 3.4.13 is NOT working. With 3.4.12 everything IS working as expected.

#2170877

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

We should have an update to fix this issue soon, please subscribe to the comments on the erratum to be notified: https://toolset.com/errata/content-of-wysiwyg-field-lost-when-updating-posts/

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