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[Resolved] Wysiwyg field doesn't show line breaks on front end.

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 10 replies, has 2 voices.

Last updated by Shane 6 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#1107710
Untitled-1.jpg

I am trying to:
show a custom field (wysiwyg) on front end with format.
Link to a page where the issue can be seen:
hidden link
I expected to see:
linebreaks in the "ITINERARY DAY BY DAY" section, for example.
Instead, I got:
a one-line text.

I already deactivate all the plugins, and change to a basic theme but the problem persists.

#1107746

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

Could you try using this shortcode and let me know if it works.
https://toolset.com/documentation/user-guides/views-shortcodes/#vf-325519

Thanks,
Shane

#1108481

I tested it but doesn't work.

<p>[wpv-autop][types field='itinerary-details' suppress_filters='true'][/types][/wpv-autop]</p>
#1108533

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Would you mind providing me with admin access to the site so that I can have a look ?

Thanks,
Shane

#1109530

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

We've just released an update to our toolset plugins.

Could you update and let me know if the issue still remains ?

Thanks,
Shane

#1109604

Hi, i just update all the toolset plugins but it still not working.

#1109641

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Would you mind switching the theme to see if this is caused by the enfold theme itself ?

Please let me know.
Thanks,
Shane

#1109675

I switch the theme to Twenty Seventeen, and also deactivate all the plugins, but still not working.

#1109718

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Would you mind if I took a copy of this site to test locally here ?

Thanks,
Shane

#1110219

It's ok, do what you need to solve this. Thanks!

#1110839

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

It seems that the issue was being caused by the layouts plugin. Disable the Layouts plugin and you should see it start working.

Thanks,
Shane