WYSIWYG content are gone and not saving

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 3 voices.

Last updated by Jamal 3 years, 4 months ago.

Assisted by: Jamal.

Author

Posts

September 14, 2021 at 11:16 am #2168805

timM-13

I am trying to:
Update a location field and i click save and all WYSIWYG fields are gone.

Link to a page where the issue can be seen:
hidden link
hidden link

I expected to see:
My update

Instead, I got:
Blank fields

Update:
I rollback to 3.4.11 and it works again.

September 14, 2021 at 3:03 pm #2168983

Jamal

Hello and thank you for contacting Toolset support.

This issue is now reported to the developers and they are working to find a fix for it. This seems to happen with WP 5.8.1, and post types that use the classic editor.
https://toolset.com/errata/content-of-wysiwyg-field-lost-when-updating-posts/

We'll keep you updated as soon as we find something.

September 14, 2021 at 7:44 pm #2169237

gordonW-2

Screen Shot 2021-09-14 at 12.43.37 PM.png

Screen Shot 2021-09-14 at 12.43.25 PM.png

Screen Shot 2021-09-14 at 12.43.18 PM.png

It is happening to me using a post type that uses the Block editor

attachments: Toolset Template | Front End Display (or lack thereof) | Backend Editor

September 17, 2021 at 8:07 am #2171717

Jamal

Hello again, I want to let your know that we have published an update(Types 3.4.14) that includes a fix for this issue. Please make a full backup and test it. Let us know if it fixes the issue for you.
https://toolset.com/download/toolset-types/#changelog

The topic ‘[Closed] WYSIWYG content are gone and not saving’ is closed to new replies.