Wrong message on the wp plugins overview

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 3 years, 9 months ago.

Assisted by: Minesh.

Author

Posts

April 23, 2022 at 2:48 pm #2347635

jurgenW-2

There’s a message on the wp plugins overview which says I’d use an unregistred version of WPML.
But WPML is not even installed and never was.
The funcionality of the website is not harmed, but this message is annoying.
How can I fix it?

I’m running WP 5.9.3 with Types 3.4.15 on php 7.4

April 25, 2022 at 9:55 am #2348525

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

What if you try to register a new site key and check if that helps you to resolve your issue. if that does not help then I will require admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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