[wpv-reset-password-form] not showing the reset password form

This thread is resolved. Here is a description of the problem and solution.

Problem: I placed a reset password form on my site using the following shortcodes, but the standard WordPress reset password form is shown instead:

[wpv-reset-password-form redirect_url='https://alquiler.gotocadiz.com/identificarse']
[wpv-forgot-password-form reset_password_url='https://alquiler.gotocadiz.com/resetear-contrasena']
 
[wpv-reset-password-form redirect_url='https://alquiler.gotocadiz.com/identificarse']

Solution: Replace the "curly" quotation marks with standard quotation marks:

[wpv-forgot-password-form reset_password_url='https://alquiler.gotocadiz.com/resetear-contrasena']
 
[wpv-reset-password-form redirect_url='https://alquiler.gotocadiz.com/identificarse']

Relevant Documentation: https://toolset.com/documentation/user-guides/views-shortcodes/

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Forms, User-registration forms

This topic contains 2 replies, has 3 voices.

Last updated by jeremiasM 6 years, 9 months ago.

Assisted by: Christian Cox.

Author

Posts

March 3, 2018 at 8:46 pm #621732

alvaroM-5

Hi,

I am trying to setup the lost password flow, I've done this:

1. Create the page hidden link with this shortcode:

[wpv-forgot-password-form reset_password_url=’hidden link;

2. Create the page hidden link with this shortcode:

[wpv-reset-password-form redirect_url=’hidden link;

Step 1 sends the email correctly BUT, after the user receives the email and clicks on the reset password link, the standard wordpress reset password screen is shown (see attached screenshot) INSTEAD of the Toolset Reset Password Form.

What could be wrong?

I can provide a DB dump if needed.

Thanks

Alvaro

March 4, 2018 at 6:51 pm #621853

Christian Cox

In the message you entered above, it looks like the wrong quotation marks are placed in the code. Sometimes this happens when code is copied or pasted between different documents or applications, like Google Docs or Word, which have special quotation mark replacement settings. In the editor screen in wp-admin, please replace those quotation marks with standard quotation marks like these:

[wpv-forgot-password-form reset_password_url='<em><u>hidden link</u></em>

[wpv-reset-password-form redirect_url='<em><u>hidden link</u></em>

Usually you can just delete and retype the characters in the editor screen and this resolves the problem. If not, let me know and I can take a closer look at your DB dump. I will activate private reply fields here.

November 28, 2018 at 12:13 am #1154128

jeremiasM

Hello, I take advantage of joining this consultation. I tried this and it does not work for me the [wpv-reset-password-form] specifically it throws me to a url that does not exist:

hidden link

Besides that it see the password in the link. I would like to know what does not work since I did exactly the same! thank you

New threads created by Christian Cox and linked to this one are listed below:

https://toolset.com/forums/topic/shortcode-wpv-reset-password-form-not-working-as-expected/