[Resolved] [wpv-control] drop down not behaving as expected
This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.
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I am trying to: implement a parametric search by category and exclude specific categories from the dropdown. I am using [wpv-control url_param="wpv-category" type="select" values="0,our-news,press-releases,in-the-news,policy-news" display_values="All categories,Our News,Press releases,In the media,Policy news"] but the results are not updaying when the values are changed in the filter.
Link to a page where the issue can be seen: hidden link
Hello. Thank you for contacting the Toolset support.
Well - I need to check why its not filtering the view's output items and for that I need temporary access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).
I have set the next reply to private which means only you and I have access to it.
Well - that will be kind of another question, how to prefilter view results before we display the view. Could you please kindly open a new ticket with this question. You can assign it to me as well.
This will help other users searching on the forum. Thank you for understanding.