I am trying to:
Translate product custom fields.
Link to a page where the issue can be seen:
The issue can be seen on the back end
I expected to see:
After updating to latest versions i'm not able to translate the Products custom fields created with Toolset. The english works fine but i can't see the fields when translating.
I'm also getting a yellow cog when trying to translate on woocommerce multilingual.
This is the message i get:
WPML tried to translate this page three times and failed. To get it fixed, contact WPML support
Hi there,
This seems to be more of a WPML-related issue and you are welcome to open up a ticket in the WPML support forum.
I suggest that you check the points below:
1. Check if the translation job is stuck
Follow the steps mentioned below:
https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/
2. Check if you have FORBIDDEN error
- Go to "WordPress Dashboard > WPML > Support > Advanced Translation Editor Log"
- Click the Error Log link.
- Check if the top error in the table shows FORBIDDEN
- If yes follow the steps below:
- Make sure that you are logged in wpml.org.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the "Unregister" link to unregister WPML.
- Click the "Register WPML" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.
Screenshot:
hidden link
For more information:
https://wpml.org/faq/install-wpml/#register
If the problem persists please contact WPML support as the 3 times error should be fixed first.
After fixing the WPML error, please do as follows:
- Go to your Dashboard > Pages.
- Open the edit screen of the original page. You should see a pencil/circle/gear icon in the sidebar options under the Languages section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.
Thank you.
