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[Resolved] WPML plugin cannot connect to wpml . org

This thread is resolved. Here is a description of the problem and solution.

Problem:
I just got this error message on my plugins page (see attached screenshot).
It looks like it is coming from Toolset?

Solution:

I tried this and it worked:

https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 8 months ago.

Assisted by: Mateus Getulio.

Author
Posts
#2662107
FireShot Capture 1175 - Installer Support ‹ — Word_ - https___dev.biocidelabs.com_wp-admin_admin.php.png
FireShot Capture 1174 - Plugins ‹ — WordPress - https___dev.biocidelabs.com_wp-admin_plugins.php.png

I am trying to:
I just got this error message on my plugins page (see attached screenshot).
It looks like it is coming from Toolset?
What do I need to do or how do we fix this?
Thanks!

Link to a page where the issue can be seen:
hidden link

#2662285

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your contact!

Let's try a possible solution for this issue. Please follow these steps:

- Go to https://toolset.com/account/sites/
- Find the key of your affected site and erase it
- Create a new key and copy it (please make sure to enter the exact URL that appears in the url fields in the WP dashboard -> Settings -> General page)
- From the WordPress dashboard navigate to Plugins -> Add New -> Commercial, Click on "unregister the site" on the right top next to Check for updates
- In this same plugins panel, click under the “Register” button below the Toolset plugin
- Add your new Site Key copied above

It should be solved after this. Please give it a try and let us know how it goes. Thank you.

Regards,
Mateus.

#2662297

I tried this and it worked:

https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/

Thanks for your quick response!!