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[Resolved] WPML Groups tab doesn't show up

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 15 replies, has 2 voices.

Last updated by Shane 3 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#2381463
2022-06-09_18-07-24.png

I am setting up specific language editing permissions with WPML and Toolset. Following this manual: https://wpml.org/documentation/translating-your-contents/how-to-use-access-plugin-to-create-editors-for-specific-language/

The problem is I don't have WPML Groups tab.

What am I doing wrong?

#2381479

For clarification: I am using last versions of WPML and Toolset.

#2381481
2022-06-09_18-21-07.png

WPML integration tab also shows that all is fine

#2381491

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andrey,

The WPML tutorial is a bit vague on this concept, however the WPML group is actually a Post Group. If you go to the Post Group tab you should be able to create the WPML Group as the tutorial depicted.

Please let me know if you have any further issues with this.

Thanks,
Shane

#2381503
2022-06-09_18-47-14.png

Hi, Okay I created a post group. What do I do next? How do I select a language?

#2381515
2022-06-09_18-52-58.png

To clarify: I created Post Group and called it WPML group. Not sure that I am doing right.

#2381525
2022-06-09_18-52-58.png

To clarify: I created a Post Group and called it WPML Group. Not sure that I am doing right.

#2381617

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andrey,

I did a run through on my end and I was able to find the WPML groups tab.

Did you setup your translators already ? Meaning have you gone through this step below?
https://wpml.org/documentation/translating-your-contents/how-to-use-access-plugin-to-create-editors-for-specific-language/#setup-translator

Once I followed those steps then the WPML groups tab started to appear for me.

Thanks,
Shane

#2382093

I purchased Toolset in order to make specific language access for editors. Please help me to solve this.

#2382195

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andrey,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

I've enabled the private fields for your next response.

Thanks,
Shane

#2382197

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Private Fields

#2382277

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andrey,

Not sure why you weren't seeing the WPML Group option but it is showing for me on your site.

It can be accessed from the link below.
hidden link

Thanks,
Shane

#2383325
2022-06-12_20-58-44.png

May be I'm blind. Can you show me the screenshot. I don't have this tab when I follow your link. I attached what I see. There is no WPML Group.

#2383883

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2022-06-13 at 9.10.34 AM.png

Hi Andrey,

Here is the screenshot.

Perhaps you need to clear the page cache and refresh to see if it shows up then.

Thanks,
Shane

#2386661

When I switch to your user, I can see this tab. If I try to access it from my user - I don't.
The only difference is that my user is a translator for several languages.

Does it matter?