Skip Navigation

[Resolved] WPBakery doesn't display content in content templates

This support ticket is created 2 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 2 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#2416915
Cattura12412421412.JPG
Cattura5r43t6547.JPG

Tell us what you are trying to do?
We have migrated the site to staging to update the various plugins. What we see is that, if we want to modify the model through wpbakery, the page appears empty, while going to the normal view the content is present. In addition to this, the page presents problems (especially of spaces) and at the moment we cannot understand what they can derive from. What could be the problem ? We did more tests, deactivating and reactivating plugins as well as going into all settings.

What is the link to your site?
hidden link
hidden link

#2416959

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Fabio,

Thank you for getting in touch.

I see the issue at hand, however given that this feature would be a part of WPBakery then you will need to contact them for them to have a look at the code to see why when the template is switched the layout is lost.

Thanks,
Shane