WP Views widget disappearing !

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by nicolaS-3 4 years, 3 months ago.

Assisted by: Jamal.

Author

Posts

September 11, 2020 at 2:38 pm #1773405

nicolaS-3

Hi all
I have 3 footer widgets, one of them is a WP Views widget showing a (simple) view results (latest posts): it always worked fine, but recently started deactivating by itself, disappearing from the footer ! you can find the widget between the "Inactive widgets". I tried to put it back to the footer, it stays for some time then it deactivates. The same view on a page works fine.
It happened also with another widget with some links inside, but his one now seems to stay back in place. Any clue ? could it be an Avada issue ?

thanks, regards
Nicola

September 12, 2020 at 9:01 am #1773981

Jamal

Hello Nicola and thank you for contacting the Toolset support.

It may be an issue with Avada and Toolset, probably related to how the footer is built with Avada. To better assist you with this issue, I'll need to take a closer look at your backend. I'll also need any details possible to check it closely.
Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **

September 13, 2020 at 7:29 am #1774601

nicolaS-3

My issue is resolved now. Thank you!