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[Resolved] WP Toolbar Not Showing on Top of Pages

This support ticket is created 6 years, 12 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Noman 6 years, 12 months ago.

Assisted by: Noman.

Author
Posts
#585638

I am trying to: Use the WordPress toolbar at the top of pages/posts when I am logged in.

Link to a page where the issue can be seen: All of the pages at hidden link

I expected to see: The toolbar there.

Instead, I got: Nada!

#585719

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Toolbar.png

Hi Elizabeth,

Thank you for contacting Toolset support. I have logged in to your site and able to see the WordPress toolbar on pages and posts, see attached screenshot and advice further.

Thank you

#585943

Thank you Norman. I have been working in Chrome and still don't see it. However, I do see the toolbar in Firefox! Must be a Chrome issue. Have you run into that before or have any ideas why not working in Chrome?

Thanks again!
Liz

#585971

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Elizabeth,

This is working for me in Chrome browser. I noticed that you are using older version of Toolset Views plugins. Please take a backup and update ALL Toolset plugins to it latest official release. Or you can download it from your account:
https://toolset.com/account/downloads/

If still issue persists, then I need to know more details on your Browser and OS. Can you please go to this site and share the details link with us (share link is displayed at the top section on this site):
hidden link

Thank you

#586030

I updated the plugins and the problem still persists. Here's the Browser and OS info link hidden link

Do either of these things in my WP-Admin make a difference?
CRED and WPML Integration plugin is enabled but not effective. It requires WPML in order to work.
Ocean Extra requires that you use OceanWP as your parent theme. Install OceanWP Now

Do I need to be using OceanWP instead of Astra as suggested when I installed the Real Estate site from Toolset?

#586054

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Elizabeth,

Thank you for providing aboutbrowser info. Please clear cache and cookies of your chrome browser:
hidden link

Do I need to be using OceanWP instead of Astra as suggested when I installed the Real Estate site from Toolset?
>> This is not necessary, both themes are Toolset compatible.

Also try to check it by deactivating all third-party plugins (except Toolset) and switching back to the Default Theme (e.g. Twenty Sixteen theme) to see for any possible conflicts with any of the plugins or themes?

Thank you

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.