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[Resolved] WP Bakery not loading anymore

This thread is resolved. Here is a description of the problem and solution.

Problem: I am no longer able to use WP Bakery with Toolset.

Solution: Update to the latest version of Views to receive the fix for this bug.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 7 replies, has 2 voices.

Last updated by Christian Cox 6 years, 6 months ago.

Assisted by: Christian Cox.

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#916311
Capture d'écran 2018-06-21 19.58.32.png

I am trying to:
Activating WP Bakery page builder when I want to edit an archive page won't work anymore. It seems there are JS errors (from console).
Clicking on WP Bakery button leaves an empty section on the editing interface.

That issue is present in both of my sites (intra.ergo-romont.ch and intra.psycoherence.ch/blopsy).

#916353

Hello, please try these troubleshooting steps first:
- Clear your browser cache, log out, then log back in to wp-admin and test again.
- Temporarily activate a default theme like Twenty Seventeen, then deactivate all plugins except Toolset plugins and WPBakery Page Builder, then test again.
- If the problem was resolved, please reactivate your theme and plugins one by one until the problem returns.
- If the problem was not resolved, I will need to take a closer look.

#916458

Hi Christian,

I tried everything you said, no way. When only Toolset plugins and WP Bakery are activated, the issue remains. Same under the theme Twenty Seventeen.

#916485

PS: I created a template for editing and inserted the edit link in the archive template, however it won't show up in frontend. Since I created my templates with WP Bakery, maybe the conflict between WP Bakery and Toolset could be the cause of that issue too (?)

#917105

Thanks for the report, we are investigating the compatibility issue with the latest version of WP Bakery Page Builder and will update you here soon.

#918796

A quick update from my lead developer: we are planning to include a fix for this compatibility issue in Views 2.6.2, which is entering testing now. Right now it looks like that may happen next week. I will keep you posted here as I receive more information.

#919034

Great, thanks for the update. I look fwd to having the issue solved by next week. 🙂

#922164

Please find the latest version of Views available for download or automatic update. Let me know if the problem is not completely resolved.