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Hello
The Toolset Types Add-On plugin is actually not written by us but by the WP All Import team. However, we are always interested in making sure our documentation is up-to-date and notifying the plugin authors if there is a current problem with the plugin that is found. Of course, there may have been changes on our end that will affect the way the plugin works.
To this end, I´ve prepared a sandbox site that has been pre-loaded with WP All import, the bridge plugin and our Toolset plugins.
Would you kindly prepare a test import file (just a few entries is enough) that illustrates the issue so that we can study it first-hand?
Here is the login - it´s good for 7 days. hidden link