WP All Export Woo Commerce plugin conflict with WooCommerce Blocks

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Jamal 3 years, 2 months ago.

Assisted by: Jamal.

Author

Posts

September 10, 2021 at 6:20 pm #2165953

jamesH-8

I am trying to:
update the WP All Export plugin and add the necessary WooCommerce add on (the separated the plugins in the latest release)

Link to a page where the issue can be seen:

This is the staging site with the update plugin installed you can see the format is not correct ( maybe template is being ignored)
hidden link

I expected to see:

This is the live site that is using the older version of the plugin- the problem is if we do not update the plugin we can not export woocommerce orders
hidden link

Instead, I got:

here is login/password for the staging site-
hidden link
ultrastarter
VinylTap2016!^

September 11, 2021 at 1:08 pm #2166511

Jamal

The theme seems to overwrite Toolset templates and uses its own template for products, check this alert from Toolset Settings hidden link

Even after trying to switch to the Toolset template, the issue persisted.

I deactivated the WP All Export plugin and the addon for WooCommerce and the issue persisted. It is probably caused by something else.

I switched to the 2021 theme and the issue was not reproduced.

With only the following plugins, the issue is still present hidden link

I wonder if you have updated the theme lately? I suspect that the issue is caused by the theme. Can you please reproduce this issue on one of our test sites? If the issue is reproduced, I'll escalate it to our 2nd Tier for further debugging. Please login into my test site with this URL hidden link
Upload the theme and create a content template for products. If the issue is reproduced, we can assume a compatibility bug on the theme. If the issue is not reproduced, I'll need to take a copy of your website to debug it.

The topic ‘[Closed] WP All Export Woo Commerce plugin conflict with WooCommerce Blocks’ is closed to new replies.