[Closed] WordPress – "Your site is experiencing a technical issue" email

[Author]

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[CraigS3893]

I've received this email a few times for findlaysthebutchers.co.uk. The error appears to be in Types. I've updated all plugins this morning.

The site was automatically placed in Recovery Mode.

Message is below, can you let me know the cause of this, or if it's been fixed in the latest update?:

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.1.1
Active theme: Findlays the Butchers (version 1.0)
Current plugin: Toolset Types (version 3.4.16)
PHP version 7.4.33

Error Details
=============
An error of type E_COMPILE_ERROR was caused in line 213 of the file /home/xqmhyty/public_html/wp-content/plugins/types/vendor/toolset/types/embedded/bootstrap.php. Error message: require_once(): Failed opening required '/home/xqmhyty/public_html/wp-content/plugins/types/vendor/toolset/types/embedded/includes/wpml.php' (include_path='.:/opt/alt/php74/usr/share/pear')

[Nigel]

Hi there

Superficially the error suggests that a required file is missing from the plugin install.

I note from your debug info that you have the current version of Types installed, but could I ask you to delete it, and then reinstall it by downloading the zip file from your account downloads page and then uploading that zip file to the add new plugins page?

You won't lose any data, it will just be replacing the plugin files themselves.

Try that and see if the issue recurs.