Wordpress appearance menu error

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by allianceP 2 years, 11 months ago.

Assisted by: Minesh.

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December 21, 2021 at 3:48 pm #2249893

allianceP

Capture d’écran, le 2021-12-16 à 14.02.11.png

I am trying to: access wordpress menu appearance and I get en view error. If I deactivate Toolset the error disappear. I tried adding code line into the file indicated in the forum without success. What could be done?

December 22, 2021 at 5:33 am #2250457

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I see you are using the Elementor plugin and there is a known issue related to Elementor and this could be the side effect of that.
=> https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please check the following note:

Note that this is a common file included with all Toolset plugins. In the example above the PHP error reports that the particular version of the file is loaded by the Types plugin, and so that is the file we are replacing with the patch. It could be that you need to update the file from a different Toolset plugin (which plugin is loading the file can be determined from the PHP error).

Can you please try to replace the file within all Toolset plugins on the same path and check:

plugins/any-toolset-plugin/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

The file: vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php
- should be available with Toolset Types, Blocks, Forms, Access - Could you please try to replace it within every Toolset plugins.

Does that fix the issue?

December 22, 2021 at 1:59 pm #2250801

allianceP

My issue is resolved now. Thank you!