WooCommerce Views Causing Single-Product Page to Go Blank

This thread is resolved. Here is a description of the problem and solution.

Problem: My single product page is blank, and if I deactivate WooCommerce Views the page returns.

Solution: Go to Toolset > WooCommerce Views and check the single product template file setting, it may need to be adjusted.

Relevant Documentation:
https://toolset.com/documentation/user-guides/getting-started-woocommerce-views/

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Views, Views plugin

This topic contains 2 replies, has 2 voices.

Last updated by jesseB-4 6 years, 3 months ago.

Assisted by: Christian Cox.

Author

Posts

August 23, 2018 at 3:03 pm #1090291

jesseB-4

Hello, I have Toolset Types 3.0, Views 2.6, and WooCommerce Views 2.7.7 which I'm using on the website orderpantry.com to create a kitchen order screen. Today I noticed that all single product pages are blank. After troubleshooting by disabling plugins, I found WooCommerce Views is responsible. I'm not using WooCommerce Views to build any pages.

You can see this product page and others are blank: hidden link

The only place Toolset is used on the website is the kitchen order screen (orderpantry.com/index.php/div-search) and a sandbox page I used for development/troubleshooting (orderpantry.com/index.php/ajax-sandbox/).

I'd like to restore the single product pages without disabling WooCommerce Views, as we are using it to display and manage orders on the kitchen screen. Thank you!

August 23, 2018 at 3:28 pm #1090316

Christian Cox

If you go to Toolset > WooCommerce Views, what are your settings for the product template file? When you switch site themes, this setting may be modified by the system without your knowledge. Be sure the WooCommerce Views plugin default single template is not selected.

August 23, 2018 at 5:30 pm #1090397

jesseB-4

The setting did got switched to WooCommerce Views plugin default instead of the default! Thank you Christian! It's embarrassing how much details I glanced over without knowing.